Channel Comparison
Choose the right feedback collection channels for your specific needs.
Feedback Channels
Website Widget
Collect feedback directly on your website
Best for: Websites, web apps, online experiences
Setup time: 5 minutes
Technical level: Basic
Pros
- Native website integration
- Contextual feedback
- Customizable appearance
- High engagement rates
Cons
- Requires code installation
- Limited to website visitors
- May affect page load time
QR Codes
Generate scannable codes for physical locations
Best for: Physical locations, print materials, events
Setup time: 2 minutes
Technical level: None
Pros
- No app required to scan
- Works offline
- Location tracking
- Print-friendly
Cons
- Requires physical placement
- Dependent on lighting/scanning conditions
- Limited customization options
Direct Links
Share feedback forms via URL
Best for: Emails, social media, messaging
Setup time: 1 minute
Technical level: None
Pros
- No technical setup
- Share anywhere
- Track link performance
- Customizable URLs
Cons
- Lower engagement rates
- Less contextual
- Can get lost in communication
Feature Comparison
Feature
Website Widget
QR Codes
Direct Links
Setup Complexity
Medium
Low
Very Low
User Experience
High
Medium
Medium
Response Rate
High
Medium
Low
Customization
High
Medium
Medium
Analytics
Advanced
Basic
Basic
Our Recommendation
For most businesses, we recommend starting with the Website Widget for online presence and QR Codes for physical locations. Direct Links can complement these channels for specific campaigns or follow-ups.